Montpelier

Timothy Ayer
President
(802) 223-9654

Timothy M. Ayer is the President of Noyle W Johnson Insurance Agency, Inc. Tim began his insurance career in 1980 with the Noyle W Johnson Insurance Group in a sales position .Tim graduated from Bishop University in Quebec with a BA degree in Business Administration. In 1982, Tim became an owner in the agency. In 1987 he transferred to Montpelier, Vt. where he opened a branch office. Tim went to Montpelier High School and has lived in Central Vermont his entire life. He is active in the community, enjoys coaching youth sports and attending his children’s sporting activities. Tim lives in Middlesex, Vt. with his wife Carol. He has six children.
David O’Brien
Secretary
(802) 223-9652

Dave O'Brien is a lifelong resident of Montpelier. He graduated from Montpelier High School in 1984 and the University of Vermont in 1989. Dave got his start in the insurance industry selling farm insurance in Chittenden County. That particular job was not a fit, but the career was. In 1991, he went to work for Noyle W. Johnson. Dave has ownership in the agency and his responsibilities include all facets of agency management as well as sales. Dave lives in Middlesex with his wife Hannah, son Tucker and daughters Elise and Quinn.  
Sean Starr, CIC
Vice President
(802) 661-3965

Sean joined the Noyle W Johnson team in 2006 as an Account Manager focusing primarily on commercial business. Sean most recently worked for Hickok & Boardman Insurance in Burlington as a commercial producer and prior to that was the Director of North American Sales for Tubbs Snowshoes in Stowe. Sean is a native Vermonter growing up locally and graduating from the University of Vermont in 1993. Sean holds a Commercial Lines Coverage Specialist designation from the Hartford School of Insurance and holds a Certified Insurance Counselor designation. Sean lives in Worcester with his two sons.
Betty Durkee
Office Manager
(802) 223-1021

Betty joined the Noyle W. Johnson Insurance Group in 1984 and has performed many jobs within the agency from file clerk to customer service agent in the personal lines deparment. With 25 years experience in the industry, Betty was promoted to Personal Lines Supervisor in 2005. Betty has earned the CPIW and CISR designations. Along with several other courses to supplement her position within the Agency. Betty is active in the local chapter of the Vermont Association of Insurance Women as well as other volunteer organizations. Betty lives in Plainfield, VT., with her partner George and their two beloved beagles.  
Silke Vasseur
Personal Lines Account Manager
(802) 223-2157

Silke joined the Noyle W Johnson Insurance Group in 1988 part time while attending Montpelier High School. She worked as a file clerk and receptionist and soon after graduation became a full time employee as a customer service agent. Silke has completed the required courses to receive her CPIW designation, INS 21, INS22 and INS 23 as well as several insurance related classes given by the industry. Silke is an active member of the Vermont Association of Insurance Women and the Washington Baptist Church.
Becky Durkee
Personal Lines Account Manager
(802) 223-1281

Becky started working for NWJ in 1987 as a part time file clerk and in customer service support prior to graduating from Twinfield High. After graduation Becky shared a full time position with her sister, Betsy. As the agency grew, she was promoted to full time customer service agent. Becky completed the required courses and earned the CPIW designation. She has completed CISR courses, Personal Residential, Agency Operations and Personal Auto in pursuit of that designation. Becky is an active member of the Vermont Association of Insurance Women and the National Association of Insurance Women.  
Betsy Dutil
Personal Lines Account Manager
(802) 223-9667

Betsy began her insurance career in 1987 as a part-time file clerk and in customer service support, prior to graduating from Twinfield High. After graduation, Betsy shared a full time position with her sister, Becky. She then was promoted to a full time customer service agent. Betsy completed the required courses needed to earn the CPIW designation. She has also completed courses required for the CISR designation, Personal residential and Agency Operations. Betsy is an active member of the Vermont Association of Insurance Women and serves on the agency advisory council committee for the Safeco Insurance Company. Betsy and her husband Robert live in Marshfield.  
Diane Boutin
Personal Lines Account Manager
(802) 223-7240

Diane joined the Noyle W Johnson Insurance Group in 1999 and was our receptionist and customer service support person for a number of years. Diane was promoted to customer service agent in 2003. She serviced our payroll deduction accounts and then a portion of our regular agency accounts. Diane is responsible for maintaining current licensing of our agents. Diane has completed INS 21 and INS 22 in pursuit of the CPIW designation. Diane is active in the Vt. Association of Insurance Women.  
Carole Noury
Commercial Lines Account Manager
(802) 223-9651

Commercial Lines Account Sales Commercial Lines Customer Service Agent Working Supervisor Carole joined the Noyle W Johnson Insurance Group in 1994. She has 15 years of experience in property and casualty, primarily with business accounts. Carole performs a dual role, selling and servicing accounts. Carole has completed several insurance courses and is a Certified Insurance Counselor, Accredited Advisor in Insurance and holds the CPIW designation. Carole has completed CPCU 1 & 2.  
Amanda Mercier
Commercial Lines Account Manager
(802) 223-8072

Amanda joined the Noyle W Johnson Insurance Group in 2006. She has worked in the insurance industry since 2001 having worked for New England Excess Exchange and also Vermont Mutual Insurance Company Amanda lives in Barre Town with her husband Dan and their son Waylon.  
Holly French
Risk Placement Specialist
(802) 223-9655

Holly is one of our newer employees joining Noyle W Johnson in January of 2007. Holly has two years of insurance experience working at New England Excess Exchange in Montpelier in a support position. Holly is currently a Customer Service Representative in our commercial lines department.  
Audrey Macie
Commercial Lines Account Manager
(802) 223-9650

Audrey joined the Noyle W Johnson Insurance Group in 2012. Audrey has 2 years of insurance support and 2 years of personal lines underwriting experience with New England Excess Exchange. Audrey has completed INS 21 in pursuit of the AINS (Associates in General Insurance) designation and is a member of the Vermont Association of Insurance Women. Audrey lives in Danville, VT., with her husband and step-son. They enjoy spending time outdoors by the pool and kayaking with their chocolate lab.
Pamela J. Poland, CIC, CISR
Commercial Lines Account Manager
(802) 223-8754

Pam joined Noyle Johnson Group in 2008.  She has 37 years of experience in property and casualty insurance handling both personal and commercial accounts.  Pam has held the Certified Insurance Counselor (CIC) designation continuously since 1989 and earned the Certified Insurance Service Representative (CISR) designation in 2015.   
David Coletti
Insurance Advisor
(802) 223-9660

David is a local Montpelier native graduating from Montpelier High School, and now resides in Middlesex, VT. He joined Noyle W Johnson in January 2012 with 15 years of experience in the Insurance Business working in Central Vermont. David is providing both Personal and Commercial Insurance to new and existing customers.  
Kerri O’Connor
Insurance Advisor
(802) 223-8703

Kerri joined Noyle W Johnson Group in the fall of 2014. She has a strong customer service back ground, and 11 years of sales experience. In 2003 she graduated from Spaulding High School, and now resides in Fayston, VT. Kerri’s the newest addition to our sales team, providing both Personal and Commercial insurance to new and existing customers.  
Patricia Breen
Personal Lines Account Manager
(802) 661-3958

Pat joined Berg, Carmolli & Kent Insurance as a Personal Lines Customer Service Representative in June of 1982. Prior to that she was employed as a Personal Lines Underwriter for an insurance company in Boston, MA. Pat lives in Barre Town with her husband and two daughters
Jeannette DeForge
Claims Manager
(802) 661-3959

Having joined Berg, Carmolli & Kent in 1973, Jeannette is our receptionist and Claims handler. She is responsible for the reporting of both Personal and Commercial Lines Claims. For a number of years, she has also been involved in the processing/issuance of Bid and Performance-Payment Bonds for several of our large accounts. Jeannette resides in Barre Town with her husband and children. In her personal time, she enjoys cooking, gardening and volunteering in the community.  
Cindy Sorrell, CISR, CRIS
Commercial Lines Account Manager
(802) 661-3964

Cindy joined the Noyle Johnson Group in 2008.  She has 30 years of experience in Property & Casualty insurance.  She has completed many industry courses resulting in the Certified Insurance Service Representative (CISR) and the Construction Risk Insurance Specialist (CRIS) designations.  Cindy is an active member of the Vermont Association of Insurance Professionals.
Carol Poulin
Commercial Lines Account Manager
(802) 661-3968

Carol started her insurance career at Vermont Mutual in 1985. Carol began her career with Noyle W. Johnson in 1987 at the Elm St. Montpelier office. She has over 20 years of experience in property and casualty, primarily with business accounts. Carol has completed INS 21, INS 22 and INS 23 in pursuit of the CPIW designation. She is an active member of the National and Vermont Association of Insurance Women.
Nancy Hall
Accounting
(802) 223-8750

Nancy joined Noyle W Johnson in 2005, previously working at National Life Insurance Company, the former Wheels Transportation and VSECU.  Nancy works in our Accounting Department and is involved with most aspects of the agency accounting and is back up to the Business Manager.  Nancy enjoys spending time at her summer camp on Lake Carmi.  A native Vermonter, Nancy has two adult children and three grandchildren.  Nancy lives with her husband Jim in Northfield.
Maria Aylward
Commerial Lines Account Manager
(802) 661-3963

Maria was raised in Central Vermont and comes from a large family.  She started in the insurance industry after college, obtaining her Property & Casualty license in 2007.  Maria joined the Noyle W Johnson team in 2015 as a Commercial Lines Account Manager.  She enjoys spending time with her family and friends, cooking and volunteering in the community.
Donna Paige
Accounting
(802) 223-9657

Donna graduated from the University of Delaware with a Bachelor of Science in Accounting.  After working ten years in public accounting she moved to Vermont planning to work only in her husband's business.  Five years after moving to Vermont she started working full time for Noyle W Johnson Insurance Agency and part time for her husband.  She started with Noyle W Johnson at their Plainfield office moving with their continued growth into the Noyle Johnson Group located in Montpelier, Barre and Danville.
Deborah Kelty
Cancellation Specialist

Gail Hill
Personal LInes Remarketing and Sales
(802) 223-9647

Gail joined the Noyle Johnson Team in March of 2014 and brings with her 29 years of insurance experience, along with the CISR designation. Residing in West Topsham, she lives with her son and her two Papillion's.  Gail's position at Noyle Johnson allows her to uncover potential savings for new and current clients.  She enjoys working with the public and looks forward to meeting new people.
Dain Herring
Insurance Advisor
(802) 223-8065

Dain joined the Noyle Johnson team in February of 2016. Dain is bringing over 30 years of experience in the insurance industry to NWJ. In recent years Dain’s focus has been in life, health and disability. She has officially she passed her property and casualty licensing exam and is now ready to jump into the world of selling home, auto and business insurance.   Dain is a Barre native graduating from Spaulding High School in 1983. Following high school, she attended Champlain College. She currently resides in Barre Town with her husband Brad and three sons. When she is not selling insurance you may find her volunteering for the Barre Partnership, playing in the Central Vermont Broomball League or cheering on her youngest son in sports.
Crystal Farnham
Commercial Lines Account Manager
(802) 223-9644

Crystal joined the Noyle Johnson Group in January of 2016 as a Commercial Lines Account Manager.  Crystal has 10+ year's of experience in the insurance industry; first as a secretary, then a personal lines producer and then on to a Commercial Lines Account Manager.  Crystal resides in Williamstown with her husband and daughter.
Natalie Boivin
Commercial Lines Account Manager
(802) 223-8704

Natalie joined Noyle W Johnson Group in the summer of 2016 as a Commercial Account Manager.  She worked in the environmental construction industry for 9 years as an Environmental Scientist and has a strong customer service background.  She decided to make a career change and made the transition into the insurance industry.  Natalie lives in Barre City with her husband and cat.